A little look at the team who make your IT dreams happen

Most of you will be familiar with the man in the middle of the picture above, William has been greeting you all at the front counter for the past six years now, giving you the benefit of his very broad range of knowledge in IT, especially in networking, and his primary passion, computer gaming! As our technical team are busy beavering away, working to help get your computer systems working, you don’t get the opportunity to meet some of the rest of the team. Like our Piotr…

Piotr joined us in 2020 as our apprentice after having completed an HNC in Technical Support after having realised that he was spending more and more time on his computer at home, usually playing games! Piotr is in charge of overseeing the construction, configuration and testing of all of our new computers and really enjoys working on the latest equipment, learning something new every day.

Piotr also ensures all of our phone and tablet repairs are completed which gives him an enormous amount of satisfaction as Piotr loves problem solving and fixing broken devices.

When Piotr isn’t working, he spends a lot of time playing computer games, and plays in goals for his five aside team. Given the chance he’d love a pet chimpanzee; no surprise as he loves monkeying around!

Craig has been doing his job for a while, he started with us over twenty-five years ago having previously worked for IBM, and has kept studying throughout that time, gaining qualifications from CompTIA. Craig is also our main Apple technician and is known to answer to “Macman” on occasion!

Craig isn’t limited to Apple products, and can turn his attention to desktops and laptops, hardware and software faults and gets a lot of pleasure from successfully fixing problems. When he’s not working Craig is often found playing Football Manager, or fishing, but most of all loves walking his dog.

We’re extremely grateful and humbled that so many of you have trusted us with your custom for so long, but even some of our long-standing customers don’t realise just how long a journey it has been. We thought we’d take the time to tell a little of who we are and where we’ve come from.

The beginning

Our story started in 1997 in a corner of our store in Shawlands, Glasgow.  Creative Computing quickly gained a reputation for building computer systems from top-quality components at very competitive prices. With a thriving reputation built on knowledge, integrity and quality, the first few years saw rapid growth and expansion leading to the difficult question of whether to open several shops in different locations, or to expand the existing location. After many sleepless nights and discussions, we took the opportunities to expand the existing location and give a “Centre of Excellence” rather than dilute the company’s skill base by spreading the talent over many locations. In 1999 Creative Computing took over the old Job Club, which had occupied the upper floor, and then expanded sideway in 2003 acquiring the former takeaway premises and developing it into our new technical centre.

The vision

Since the beginning the company has focused on both quality and value, and this continues to set us apart from other retailers today.  Customer satisfaction is Creative Computing’s highest priority: it’s not enough to provide our customers with well-designed computer systems, components and accessories, but it needs to be done with a professional and friendly service backed by a fully qualified, experienced and knowledgeable technical support team.

Validation

Working efficiently and in a structured manner, Creative has gained many awards and certification through the years, including “Investors in people” and “Scottish enterprise award” to name but a few, and the company played a prominent role at the first Glasgow computer gaming show “Resonate” held at the SECC in 2016.

Creative has invested in training to keep ahead of emerging technologies; over the years we have developed a full repair system for almost every computer related item, including laptops, smartphones, tablets, desktop PC’s and printers.  Content creation and gaming systems have long been an in-house speciality and we continue to provide bespoke support in these areas, whether it’s upgrading, repairing or providing custom systems.  Creative understands that data is often more important to our customers than the computer itself so we have invested in hardware data recovery systems, giving us the ability to help our customers in the event of a device failure or accidental deletion.

Staying the course

Today, we are a muti-award winning company who still stands by its original principals, working within and alongside the local community, supporting many local charities, schools and groups. As a leading and well-established company, we offer a more focused and specialised approach to our product range with the expertise gained from many years of experience, and the knowledge gained from a genuine passion and enthusiasm for our work.

We are Creative Computing