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Behind the scenes

A little look at the team who make your IT dreams happen

The team behind the scenes

Most of you will be familiar with the man in the middle of the picture above, William has been greeting you all at the front counter for the past six years now, giving you the benefit of his very broad range of knowledge in IT, especially in networking, and his primary passion, computer gaming! As our technical team are busy beavering away, working to help get your computer systems working, you don’t get the opportunity to meet some of the rest of the team. Like our Piotr…

Piotr joined us in 2020 as our apprentice after having completed an HNC in Technical Support after having realised that he was spending more and more time on his computer at home, usually playing games! Piotr is in charge of overseeing the construction, configuration and testing of all of our new computers and really enjoys working on the latest equipment, learning something new every day.

Piotr also ensures all of our phone and tablet repairs are completed which gives him an enormous amount of satisfaction as Piotr loves problem solving and fixing broken devices.

When Piotr isn’t working, he spends a lot of time playing computer games, and plays in goals for his five aside team. Given the chance he’d love a pet chimpanzee; no surprise as he loves monkeying around!

Craig has been doing his job for a while, he started with us over twenty-five years ago having previously worked for IBM, and has kept studying throughout that time, gaining qualifications from CompTIA. Craig is also our main Apple technician and is known to answer to “Macman” on occasion!

Craig isn’t limited to Apple products, and can turn his attention to desktops and laptops, hardware and software faults and gets a lot of pleasure from successfully fixing problems. When he’s not working Craig is often found playing Football Manager, or fishing, but most of all loves walking his dog.

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In focus: Arena Royale Pro

An insight into one of our most popular systems

We always keep a very close eye on value for our systems, we don’t like spending money for little to no advantage, so why should you?  Fancy features and components can be nice to have, but few among us have unlimited funds to spend on PC’s.   So, when we’re designing computer systems, “bang for buck” is very important to us.  Right now, our best expression of this philosophy in our Arena Gaming range is probably our Royale Pro.

The Royale Pro is a system where we have taken “bang for buck” to the limit: we have sucked out every penny we can from where it doesn’t make the computer run faster, yet put the money into the performance per pound champions with a core system that can run against the very best on the market.

We bought this PC for my son for Christmas 2023, he absolutely loves his Gaming PC, he’s always on it, using it for his Games, Discord and chatting to his friends around the world

The heart of the system is AMD’s Ryzen 7 5800X3D processor: this CPU may come from the previous generation, but it still performs well in comparison to the latest mid-range alternatives, and still puts up a good fight against the best on the market.  Simulation games such as Microsoft Flight Simulator 2020 benefit from performance that is close to state-of-the-art processors, showing there’s plenty of life left in last year’s best gaming processor.

Good processors may make a good basis for a high-performance machine, but the graphics card you partner it with is critical.  The majority of us are using 1080P resolution screens, so for the Royale Pro we look to achieve high performance at that resolution and currently the Nvidia RTX4060 is our value king at this resolution.  The card is capable of providing high framerates in popular games such as Fortnite (Epic, 120FPS), CS2 (200+FPS), or Hell Divers 2 (Ultra, 60+FPS) without breaking the bank.

Investing in the Gaming PC has brought a lot of joy, the team at Creative Computing designed the PC around the games

These choices allow us to build a computer that performs really well out of the box, but still leaves scope for upgrading when you feel the need for more speed.  We incorporate sufficient high-performance RAM, storage and network connections housed in a basic but well-ventilated case and with a power supply that still leaves scope to add more power at a later date.

All of this comes without compromising on reliability of course, the computer is backed by our Two-Year Parts & Labour Warranty, and comes with both Ethernet and Wifi connections, a year’s subscription to Norton 360 For Gamers and pre-installed & optimised Windows 11.

“My son loves his Arena Royale Pro PC

Find out more about the Royale Pro here.

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This is who we are…

We’re extremely grateful and humbled that so many of you have trusted us with your custom for so long, but even some of our long-standing customers don’t realise just how long a journey it has been. We thought we’d take the time to tell a little of who we are and where we’ve come from.

The beginning

Our story started in 1997 in a corner of our store in Shawlands, Glasgow.  Creative Computing quickly gained a reputation for building computer systems from top-quality components at very competitive prices. With a thriving reputation built on knowledge, integrity and quality, the first few years saw rapid growth and expansion leading to the difficult question of whether to open several shops in different locations, or to expand the existing location. After many sleepless nights and discussions, we took the opportunities to expand the existing location and give a “Centre of Excellence” rather than dilute the company’s skill base by spreading the talent over many locations. In 1999 Creative Computing took over the old Job Club, which had occupied the upper floor, and then expanded sideway in 2003 acquiring the former takeaway premises and developing it into our new technical centre.

The vision

Since the beginning the company has focused on both quality and value, and this continues to set us apart from other retailers today.  Customer satisfaction is Creative Computing’s highest priority: it’s not enough to provide our customers with well-designed computer systems, components and accessories, but it needs to be done with a professional and friendly service backed by a fully qualified, experienced and knowledgeable technical support team.

inside the store

Validation

multiple awards creative computing

Working efficiently and in a structured manner, Creative has gained many awards and certification through the years, including “Investors in people” and “Scottish enterprise award” to name but a few, and the company played a prominent role at the first Glasgow computer gaming show “Resonate” held at the SECC in 2016.

Creative has invested in training to keep ahead of emerging technologies; over the years we have developed a full repair system for almost every computer related item, including laptops, smartphones, tablets, desktop PC’s and printers.  Content creation and gaming systems have long been an in-house speciality and we continue to provide bespoke support in these areas, whether it’s upgrading, repairing or providing custom systems.  Creative understands that data is often more important to our customers than the computer itself so we have invested in hardware data recovery systems, giving us the ability to help our customers in the event of a device failure or accidental deletion.

Staying the course

display area instore Creative Computing

Today, we are a muti-award winning company who still stands by its original principals, working within and alongside the local community, supporting many local charities, schools and groups. As a leading and well-established company, we offer a more focused and specialised approach to our product range with the expertise gained from many years of experience, and the knowledge gained from a genuine passion and enthusiasm for our work.

We are Creative Computing