We’re extremely grateful and humbled that so many of you have trusted us with your custom for so long, but even some of our long-standing customers don’t realise just how long a journey it has been. We thought we’d take the time to tell a little of who we are and where we’ve come from.
The beginning
Our story started in 1997 in a corner of our store in Shawlands, Glasgow. Creative Computing quickly gained a reputation for building computer systems from top-quality components at very competitive prices. With a thriving reputation built on knowledge, integrity and quality, the first few years saw rapid growth and expansion leading to the difficult question of whether to open several shops in different locations, or to expand the existing location. After many sleepless nights and discussions, we took the opportunities to expand the existing location and give a “Centre of Excellence” rather than dilute the company’s skill base by spreading the talent over many locations. In 1999 Creative Computing took over the old Job Club, which had occupied the upper floor, and then expanded sideway in 2003 acquiring the former takeaway premises and developing it into our new technical centre.
The vision
Since the beginning the company has focused on both quality and value, and this continues to set us apart from other retailers today. Customer satisfaction is Creative Computing’s highest priority: it’s not enough to provide our customers with well-designed computer systems, components and accessories, but it needs to be done with a professional and friendly service backed by a fully qualified, experienced and knowledgeable technical support team.
Validation
Working efficiently and in a structured manner, Creative has gained many awards and certification through the years, including “Investors in people” and “Scottish enterprise award” to name but a few, and the company played a prominent role at the first Glasgow computer gaming show “Resonate” held at the SECC in 2016.
Creative has invested in training to keep ahead of emerging technologies; over the years we have developed a full repair system for almost every computer related item, including laptops, smartphones, tablets, desktop PC’s and printers. Content creation and gaming systems have long been an in-house speciality and we continue to provide bespoke support in these areas, whether it’s upgrading, repairing or providing custom systems. Creative understands that data is often more important to our customers than the computer itself so we have invested in hardware data recovery systems, giving us the ability to help our customers in the event of a device failure or accidental deletion.
Staying the course
Today, we are a muti-award winning company who still stands by its original principals, working within and alongside the local community, supporting many local charities, schools and groups. As a leading and well-established company, we offer a more focused and specialised approach to our product range with the expertise gained from many years of experience, and the knowledge gained from a genuine passion and enthusiasm for our work.
